IT SUPPORT THAT MEANS BUSINESS At IT Corporation we always go the extra mile to deliver the service you need. Our philosophy of providing services and solutions too small to medium sector businesses means our consultative approach is supported by the long-term strategic partnerships we have developed with major IT manufacturers. Not only do we build an in-depth profile of your goals, targets and aspirations to create tailor-made IT services, our unrivalled product knowledge engenders the spirit of trust and partnership paramount for any successful long-term relationship. Infrastructure In an age where effective support makes all the difference to the smooth running and profitability of any organisation, our unique combination of knowledge, insight and experience creates flexible solutions and guaranteed results. Quite simply, choosing IT Corporation gives you IT support that means business. IT Corporation's Support Business Unit provides end-to-end solutions ranging from design, support, installation, maintenance and management of the whole IT infrastructure. Consulting Essentially, it makes the most of your existing systems whilst upgrading selected components as and when necessary. At best, the transition is seamless - and at IT Corporation we guarantee the best. From the outset, we make it our business to understand your business. We listen, absorb information, and then apply our specialist knowledge and experience to give you the 'real world' solutions that actually benefit business processes and relieve the pressure on your internal IT resources. This includes: installation & systems administration, problem analysis, hardware fault isolation, operating system support, network support (LAN and WAN). Server & Desktop Services include: hardware supply backup support, configuration monitoring, including remote management & monitoring. "The flexibility and quick response time with which you approach any problem we may have has been extremely valuable. Your personal and friendly service is so encouraging and reassuring." (Danie Strydom - Headmaster Gelofte Skool) Helpdesk Support Solutions The operation and management of helpdesk & call centre facilities are key in delivering the IT Support solutions. This solution enables centralised monitoring and resolution of customer problems. Hosting IT Corporation offers customers a secure and well monitored server environment for hosting mission critical business applications on a range of platforms. The management and monitoring of the applications, including business continuity and risk management as well as databases, all form part of the packaged solution. IT Corporation focus on the following technologies: Microsoft, Novell, Linux, UNIX and Apple MAC. IT Corporation Online - Internet, ADSL & VPN Internet connectivity and other web facilities through our own ISP. This includes the provision of an emailing facility. IT Corporation provides the connectivity to allow for the seamless transfer of data across a variety of platforms, spanning vast geographical areas. This includes remote connectivity, network & website design, implementation and deployment are integral parts of this service. "We were exceptionally pleased with the move to IT Corporation both in the expertise and more importantly the calm and cool way that the engineers set about the task. I was very worried about the move. The worries proved to be unfounded..." (Ryan Roberts, Principal, Sotheby's Realty). Creative Services At Crystal Media we are convinced that your brand identity leads the way to your company's success. After all, a brand is only a brand if it's consistent and true across all mediums, continuity of design in all your marketing and promotional materials! Our designers can create a lasting impression through unique logo design, business cards, brochures, websites, signs and more. Leave us to squint down deep into detail. If it's true that "A picture is worth a thousand words" we'll hand craft words, layout and graphics that will deliver an inspirational message. Image is everything. Branding is something tangible. Your brand is your ego in a package, an extension of self, a haircut, a flag; and yet it must be understood, trusted, believed in, and related to. We get it. Sometimes you need to throw out what you've got and start again, or perhaps, it's time to recreate and fine tune what you have. So whether it's a web site from scratch or your old faithful re-invigorated, we guarantee a stir, a visual impact, one that will lure the kind of attention you're looking for. We are convinced that function and form is a double edged sword. No wall flowers here. We pride ourselves in delivering to our clients' robust websites that not only suit the exact needs of each client, but comply with the latest web standards. Our sites are sophisticated, agile, and will deliver results. What! Code can't be beautiful? Who says? Writing clean effective code is just as vital as stunning design! We specialise in writing web standard xhtml & css that is semantic, valid and search engine optimised. We help companies to dazzle online, creating loyal fans through social media and digital marketing. Crystal Media's heart is customer satisfaction. Our tool kit includes internet expertise, product excellence, pro-activeness and on-going client-oriented customer service. Long term working relationships are crucial to us achieving these goals. Our industry would not be where it is today without progress through innovation and creative marketing. At Crystal Media we are convinced that beauty and function can (and should) work hand-in-glove. Full Name of Company: IT Corporation
Nature of Business: Information and communication technology Services / Products: IT, networking and computer support, web design and development, graphic design, search engine optimisation, network data cabling, internet ADSL. Date Established: Feb 2003 Subsidiaries: Crystal Media, Sharp-IT No. of Employees: 7 BEE Status: Level 4 VISION Our bold vision is to be the technology of choice throughout KZN, JHB and the Cape, and to adapt our business principals to the changes and demands in the market whilst upholding our business policies and mission, this can only be achieved if we continually enhance our world-class competencies to the benefit of all our clients. MISSION We pride ourselves with a commitment to achieving our goals consistently, predicatively & beyond expectation INTEGRITY- This is perhaps the most important value. IT CORP approaches all clients on the basis of trust, keeping to promises and delivering on commitments SERVICE- In the relentless pursuit of service excellence, IT CORP offers a service that is professional, powerful and personal, to give clients peace of mind knowing that their needs are in capable hands TEAMWORK - This is practiced not only amongst IT CORP personnel who are responsible for supporting clients, but also with clients and hardware and software partners EXCELLENCE - "Many times the difference between failure and success is doing something nearly right...or doing it exactly right" KEY PERSONNEL Managing Director: Byron Sack Sales and Marketing Director: Sacha Sack Financial Manager: Leona Claasen CONTACT DETAILS Physical Address: 26 Cotswold Drive, Westville, 3629 Tel: +27 (0) 31 266 0000 E-mail: Byron@itcorp.co.za Website: http://www.itcorp.co.za
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