To Us, You're Everything
Established in 1994, The Unlimited is a young and vibrant player in the Financial Services sector. Based in Durban, we are distinguishing The Unlimited as an entrepreneurial, forwardthinking company that's shifting business thinking for our people, our customers, our strategic business partners, our shareholders and our community.
The Unlimited specialises in the delivery of money, insurance and lifestyle products. Our strength lies in packaging benefits from each of these industries to provide innovative financial solutions for our customers that are centred around an account enabled by Visa and MasterCard debit cards, multiple insurance benefits and cash back rewards.
Customers for Life
A critical element in our go-to-market approach is that we do not sell our products through brokers; instead, we sell directly to our customers and are thus able to pass on significant discounts, ensuring that affordability is a hallmark of our products. By offering products that are straightforward, uncomplicated and value for money, The Unlimited is creating customers for life.
Our customer-centric approach has resulted in a strong annuity base of over 500 000 customers, which continues to grow. With a dynamic range of products that appeal across all income groups, our customers are generally attracted by the cost effective nature of our products. We thus drive innovation as we are able to introduce our customers to products and benefits that they may previously have viewed as beyond their reach.
Best Employer
At The Unlimited we believe that our continued success rests in our people, so we constantly innovate to ensure that all our employees are set up for success. Keeping our roots firmly in KwaZulu-Natal, the majority of our 300 full-time employees and 500 agents have been sourced from the existing talent pool in Durban - and our flat hierarchy, stand-out behaviour based culture and dynamic leadership development programme means that the team keeps pace with our strong growth trajectory. Our success in this regard continues to be recognised through our accreditation by Best Employers, which we have now been awarded for the past two years running. Only one of two businesses in KwaZulu-Natal to have received this certification, The Unlimited ranks amongst an auspicious group of only 73 companies in South Africa which were accredited Best
Employers status for 2012.
Empowering for Growth
In The Unlimited's distribution channels the opportunities for personal development are unparalleled, with the ultimate goal being that our employees can become business owners in their own right! The first step in this process is recruitment and in our distribution channel, we almost exclusively recruit among the pool of people who are unemployed or have no tertiary qualifications, thus creating sustainable job opportunities to those who need it most. In a step-by-step learning and development programme created in-house, we give them the skills, work-based experience and confidence they need to climb the career ladder - creating real growth opportunities for all our people, regardless of position.
At The Unlimited, our distribution channel is a talent incubator through which we have given over 1 000 people the opportunity and vision to pursue what they want in life. For those who choose to make a career in our distribution business, the sky is the limit and to date, we have promoted 50 business owners. We have also created further opportunities for over 420 people through our franchise ownership model in the Direct Marketing arena.