YOUR TOTAL HR SOLUTIONS SERVICE PROVIDER!
Helping you to stay focused upon the fundamentals of leading your business, through providing on time and just right support services.
Supporting your competitive advantage in themarketplace through attracting and retaining high performance talent ... delivering results!
The outsourcing of selected business processes to professional service providers ('staffing the work, not the jobs') is a well established and continuously growing global phenomenon. The business management element of Human Resources element lends itself particularly well to professional outsourcing services.
WHY?
In South Africa, since 1994, seven new Labour-related Acts, a new Companies Act, a B-BBEE Act (to name a few), have been introduced, and simply keeping up to date with the related requirements of this legislation can be complicated for business owners and their management teams - especially if these activities are not core to the business.
Talent acquisition and retention - in the face of a compromised education system and skills losses to other economies. The need for strategic focus on the Human Resource element, especially Talent Management and Employee Engagement. Rather than the requirement of an "HR Generalist" of the past or a team of specialists in the various sub-disciplines of HR (fixed cost) the trend is now to employ HR specialists who have the capability to craft and drive Enterprise Strategy-aligned HR Processes!
HOW?
Through the provision of specialist interventions of a strategic nature, which do not require a full-time in-house specialist once implemented.
By handling some of the more mundane but vital HR activities, which are often time consuming ... freeing up your HR specialist to focus on strategic initiatives.
Providing a cost-effective HR support service to enterprises where an investment in a comprehensive in-house HR service would be uneconomic.
Where our expertise and capacity is in place the solution is always 'just right' in terms of expectedoutcomes whereas internal delivery capacity utilisation often fluctuates between overload and relative idleness - but at a fixed cost to the enterprise.
INTEGRATED SERVICES
Each of our Service Lines is led by a seasoned professional, who, as a result of their career background and exposure to our very diverse Customer base, are well equipped to provide solutions customised to suit unique workplace needs.
CONTRACTOR MANAGEMENT
DRG Outsourcing's Contract Employee Management service provides Contract Employees with the backing of a professional and reliable HR environment to cater for their HR needs. These activities include contracts, invoicing, statutory compliance, tax planning and returns, medical aid, corporate benefits, and other...
PAYROLL
DRG Outsourcing provides Payroll Management services to companies with 1-250 employees. DRG Outsourcing's service includes: Weekly / Monthly Payslips, Electronic Payments to Employees, Statutory Body Payments and Submissions, IRP5 / IT3a Electronic Files and Certificates, Management Reports and more...
HRO SERVICE
Through our network of strategic partners DRG Outsourcing's HRO service manages statutory employment responsibilities as UIF, WC, SDL, PAYE, Contracts of Employment, Discipline Structures, etc, and creates an HR platform of processing support, and HR guidance to small and medium size companies wishing to expand their business, focus more on their core activities, ensure Statutory employment compliance, etc..
RECRUITMENT PROCESS OUTSOURCING
Through our associate relationships DRG Outsourcing has the capacity to identify and place candidates of high calibre, as well as offering a range of support services that takes the time consuming and costly burden of recruitment processing, from advertising through to short-listing, off your HR specialist.
BEST SERVICE
Our BEE, Employment Equity, Skills Development and Training Co-ordination Service (B.E.S.T.) focuses on the three key, and interrelated,
laws, namely: Employment Equity Act, 55/1998, Skills Development Act, 97/1998, and Broad-based Black Economic Empowerment Act, 53/2003.We will help you to properly understand the requirements of these laws, to comply and then proactively benefit from them. The outcome of such compliance will both enhance competitive advantage throughmeeting customer demands, as well as minimising business risk.
This comprehensive service comprises the following activities:
1. Preparing and submitting Employment Equity Plans and Reports.
2. Preparing and submitting Workplace Skills Plans and Reports, including SETA administration and co-ordination.
3. Aligning these plans andmonitoring their impact on the B-BBEE Scorecard.
BEE SCORECARD SUPPORT
DRG Outsourcing's Broad-based Black Economic Empowerment support service provides a proven six-step approach, which covers a detailed analysis of an enterprise's B-BBEE- related data, determination of a scorecard rating of current B-BBEE status and support in the development of an action plan to achieve the desired status.
EMPLOYEE INVESTMENT
A comprehensive service incorporating the full spectrum of employee reward: Role and competency profiling, job grading, pay structure design, performance leadership processes, incentive plan design and Reward Strategy.
ENTREPRENEUR SUPPORT
DRGOutsourcing provides support for small and emerging enterprises in delivering a Human Resource outsourcing solution comprising employment contracts for employees, assurance of compliance with employment laws, a payroll service with associated taxation aspects and statutory returns.
In doing so we remove the burden of administration and potential risk from entrepreneurs thus enabling them to focus fully on the Key Value Drivers of their business.
SKILLS DEVELOPMENT
Our in-house expertise and extensive networks allows us to provide or source a broad spectrum of employee skills and competencies development.
OUR STRATEGIC PARTNERSHIPS
In the same way that we endeavour to develop strategic partnerships with our customers, so do we identify and engage with highly regarded specialist service providers, formutual advantage. These are independent service providers who broaden and enhance our ability to add value to our customers through the introduction of their specialist expertise.
DRG Outsourcing, whilst focused on providing services within KZN, has the capacity, via our extensive networks to be of service across the country. Our customer base is in excess of 600 enterprises, across the entire spectrumof organisational size and sectors.
Full Name of Company: DRG Outsourcing Nature of Business: DRG Outsourcing is a Total Solutions Company, providing professional and reliable human resource management solutions to small, mediumand large clients. Services / Products: HR Processing and Administration Support Date Established: 1996 Subsidiary: DRG Outsourcing is 100% owner of DRG Siyaya, an accredited BEE Verification Company based in KwaZulu-Natal BEE Status: Level 4 Contributor
VISION
Being South Africa's preferred supplier of human resource management services. Building confidence through long term relationships with employers and employees.
MISSION
Providing ongoing professional and reliable human resource management solutions to small, medium and large companies.
KEY PERSONNEL
Chief Executive Officer: David White Sales Director: Raoul Di Marco Operations Director: Charles Henzi Supervisory Board Member: Loet Schledorn Accounts Administration: Mahendra Singh Payroll Management: Christy Chetty Payroll Administrator: Rumba Munsamy Administration Support: Jenna Rogers Skill Development Administrator: Collette Kelly HRM Service Line Leader: Rachel Manzie Skills Development Facilitator: John Francis Skills Development Facilitator: Bridget Farrell Skills Development Facilitator: CindyGlutz Skills Development Facilitator: Selena Crowie Skills Development Facilitator: Maryann Frank Skills Development Facilitator: Claire Stewart
CONTACT DETAILS
Physical Address: Suite 3, 2a Jan Smuts Ave, Winston Park, KwaZulu-Natal Postal Address: P.O. Box 817, Gillitts, 3603, KwaZulu-Natal, 3603 Tel: +27 (0)31 767 0625 Fax: +27 (0)31 767 3280 E-mail: info@drg.co.za Website: http://www.drg.co.za
Mandatory Compliance - Section 51 of Promotion of Access to Information Act (PAIA) - 31st December 20
The South African Human Rights Commission is a constitutional body established in terms of Chapter 9 of the Constitution of the Republic of South Africa, Act 108 of 1996, and their core mandat... continue reading ›
31 DECEMBER 2011 IS NEAR! ARE YOU READY FOR PROATIA (PAIA)??
The Promotion of Access to Information Act was promulgated in 2000 for full implementation by the end of 2011.
If you are a Company, CC, Body Corporate, Trust, Partnership or So... continue reading ›
The PROMOTION OF ACCESS TO INFORMATION ACT (PAIA) was promulgated in February 2000, and whilst its implementation since has been only partial, it is required that all Company's, CCs, Body Corporates,... continue reading ›
HIGHLIGHTS OF THE BUDGET SPEECH OF THE MINISTER OF LABOUR - 24 MAY 2011
Highlights of the budget speech made by the Minister of Labour in Parliament, 24 May 2011.
Note the following:
• The emphasis placed on the four contentious Bills that were table... continue reading ›
Human Resource Support to Entrepreneurs
DRG Outsourcing has since February 2011 been working with the Proprietors of USA HR Outsourcing Investment Company, Global ProManagement, who have 30 years experience in supplying HR services ... continue reading ›
The PROMOTION OF ACCESS TO INFORMATION ACT (PAIA) was promulgated in February 2000, and whilst its implementation since has been only partial, it is required that all Company's, CCs, Body Corporates,... continue reading ›
Wow, wow and wow! So far 2010 has not disappointed on 3 fronts. Wow to our new state of the art airport, albeit now "Shakaless"!
Wow 2010 World Cup - what a vibe and hype - vuvuzelas and flags! If you don't have a flag somewhere on your car these days you are just missing out! There are even tractors out there flying flags!
Wow to DRG Outsourcing - who recently scooped the First National Bank KwaZulu-Natal Top Business Portfolio Awards in the category Financial and Business Services - see our article alongside.
Shame to strikers who look to cripple our country at a time when the spotlight of the world is on us and it's our one chance to show off how good we can be. Unfortunately we're in the middle of "strike season" - see our article below as well as Charles's article on "Looking out for your top 20% talent"
As always, your comments, thoughts and input are appreciated
Happy Reading!
Kim Odell - Editor
FIRST NATIONAL BANK KZN TOP BUSINESS PORTFOLIO AWARDS 2010
Charles Henzi
The 4th First National Bank KZN Top Business Portfolio Awards were held at a Gala Dinner held at the Elangeni Hotel on the 12 May 2010. The event was attended by an esteemed list of dignitaries and leaders from various government departments, municipalities and businesses across the province. An address by MEC for Economic Development and Tourism, Mr Michael Mabayukhulu was given who emphasised that KwaZulu-Natal has much success to celebrate and emphasised the need to continue to promote investment in the province in order to promote economic growth. Continue reading here...
WE'RE ON STRIKE!
We're in the midst of "strike season" - rain or shine, recession or not, every year between May and September you can be sure that there will be disruptions as workers embark on industrial action. This year has been no exception - we have seen strikes by municipal workers, Transnet and Metrorail with more to follow - Escom? Netcare? Are you affected? Could your employees be next on the bandwagon?
It is critical that companies manage strike action in a professional, unemotional manner - in the heat of the moment it is easy to forget that once the strike is over those employees will be back at work and you will be faced with relationships which are damaged and potentially destructive. What the law says... Continue reading here...
Looking out for your top 20% talent!
As the World Economy emerges from the worst recession in recent times and the South African Economy follows suit, it is becoming increasingly important to review your enterprise's capability to retain and attract talent. Continue reading here...
THE B.E.S.T. SERVICE
Businesses today are required to comply with a number of labour and other laws which, if they do not, can be costly and even be a threat to the longer term survival and growth of the business. In particular, the Employment Equity and Broad-based BEE Acts, if not managed properly and strategically, can put companies at serious risk as result of noncompliance. Continue reading here...
Boost your scorecard - support an approved NGO
Help grow South Africas Enterprise Development Sector
Well targeted support to Public Benefit Organisations (PBO's) or approved NGO's not only unocks desperatly needed community development sector support but encourages growth of valuable social benefit initiatives and skills.
South Africa's BBBEE certification process recognises this value and rewards corporates with significant points value in their scorecards Enterprise Development category. Continue reading here...
From the Editor
What an interesting, challenging year 2009 promises to be! Last year taught me that the "norm" cannot always be depended on (a pregnancy should be 40 weeks, not 28!), and so too, I think in 2009, we are going to have to remember this - the "normal" / usual way we did things in the past may not work / pay the dividends we have come to expect, businesses are going to have to look at innovative ways of doing business and managing their resources (including people) if they are going to survive.
In the article "Hungry for SA Talent" (Business Times, 11 January 2009), Prof Linda Duxbury notes "The US will have a shortfall of 10 million skilled workers by 2010, and will be sucking talent from the rest of the world like a vacuum. South Africa should definitely be worried". She goes on to add that the global financial crisis would reduce demand for talent, but only temporarily. "In Canada and Australia companies are being really careful who they cut right now, even though we're in downturn. They're recognizing that if they cut now, they're not going to be able to grow in a year when the market's going crazy." So, if the "norm" was to cut jobs, then perhaps we should be questioning whether this "norm" can be depended on again. See Charles's article "riding out the economic storm - mobilizing employee engagement".
As always, your comments, thoughts & input are appreciated
- mail to kim@ep.co.za
Happy Reading!
Kim Odell - Editor
RIDING OUT THE ECONOMIC STORM
- mobilising employee engagement
Charles Henzi
Business confidence can be fickle, almost bipolar in nature - euphoria during good times and deep depression during bad!
During good times employees are regarded as vital to business success, as assets to be invested in. During bad times it is easy to fall into the trap of regarding employees as a cost and therefore an opportunity to quickly react to reduced fortunes by culling them. Continue reading here...
COACHING - One of those "airy fairy" fads or a means of moving from ordinary to extraordinary?
Marianne Voster, professional coach, sheds some light
Through Coaching, a person can realise their true potential by following a process of uncovering and then eliminating destructive behavioural and thinking patterns in their life - and doing this in a fully supportive, caring and inspirational environment.
Going through a coaching process however is not a soft and fluffy process. It requires hard work and commitment from both the coach and coachee. One coach defined a coach's job as kick-starting the next phase of your life. Continue reading here...
What is a Professional Employer Organization?
Professional employer organizations (PEO's) enable clients to cost effectively outsource the management of human resources, employee benefits, payroll and workers' compensation. PEO clients focus on their core competencies to maintain and grow their bottom line. Continue reading here...
Sometimes the right solution for your business is to outsource some of its human resource functions to a preferred service supplier...
In an interview discussion with Harry Feinberg, the founder and former chairman/CEO of Outsourcing Today (a company devoted to publishing magazines on outsourcing and outsourcing event coordination) and a specialist in the international arena, and David White (CEO DRG Outsourcing) talked through ins and outs and developments within the HR outsourcing industry. Continue reading here...
Is your Company a BEE EME?
Government has singled out small enterprises as vital in the fight against unemployment. Aiming therefore to ease the regulatory burden on small enterprises, many of which are already struggling under financial and capacity constraints, the BBBEE Codes of Good Practice, gazetted on 09 February 2007 (The Codes) provide less onerous BEE compliance requirements for small and micro enterprises. Continue reading here...
With increasingly violent crime, an uncertain political future and the crisis in Escom more and more of our top talent is looking to safer, more stable, lighter pastures abroad (see "talent calls the tune now" - to make up for this local companies are going to have to be proactive, looking to take on board less experienced individuals, who have the academic foundation, ability, and passion to learn and to be successful.
This may also mean bringing back those retired "silver backs" on a contract basis (see article by Tony Darly), while the younger talent dries out behind the ears (see article by Nosi Nzama). I am sure that you will be as encouraged and optimistic as I was on reading Nosi's article, I hope too that you will be challenged to go out there and find "a Nosi" for your business!
As always your comments and insights are appreciated - kim@ep.co.za
Happy reading!
Kim Odell
Editor
DRG Outsourcing - One of the top 5 in KZN in the Business and Financial Services Sector
The annual Kwa-Zulu Natal Top Business Portfolio 2007/8 and the FNB KZN Top Business Portfolio winners were announced at an awards ceremony held in Durban on the 22 November 2007. Continue reading here...
My welcome to the "real world"
by Nosi Nzama
After completing my degree at UKZN Westville campus in 2006, I faced a challenge of not being employable due to the fact that I had no experience. As a 21yr old, armed with only a vision and a qualification, I had to knock on every door for an opportunity to get exposed to the real working world. Continue reading here...
An interview with Tony Darley
With the diversity of opportunities available in today's construction industry, I would encourage passionate entrants, once they have completed their qualifications and internships, to venture into consulting their services within projects as fixed duration contract employees. Continue reading here...
Contract Employee Management
Employing staff on contract is becoming a more and more normal process of employment throughout the world. In the United States of America as much as 12% of the workforce population is employed on contract. These figures are up from 5% being employed on contract at the turn of the century. There are many good reasons for this movement in employment structures and relationships, and in this short contract employment environment overview we will speak through some structural elements. Continue reading here...
SOUTH AFRICA & THE SADC: Looking Beyond 2010
Omega's 10th annual Euro-African conferences took place in London on 22 January and Munich on 24 January 2008. The 10th annual conference attracted keen attention from over 200 delegates in both financial centers and interest in both Southern Africa and Europe. This is partly because of critical political developments over the next few months in South Africa; but secondly, because of heightened European interest in doing business in this region of Africa. Continue reading here...
NEW BUDGET TAX IMPLICATIONS 2008/9 FOR INDIVIDUALS
by Christy Chetty, DRG Payroll Manager
Personal Income Tax Relief
Adjustments to Medical Aid Cap Amounts
Subsistence Allowance
Travel Allowance
Most organizations by now, will at some time have been asked, what their BBBEE status is. Increasingly, when it comes to procurement businesses are looking to procure from suppliers who have a BEE scorecard reflecting that they are at least above the "non compliant" level (less than 30 points). Continue reading here...
Employment Equity, Skills Development, Industrial Relations, Retrenchments. Facts and figures and real life accounts, this edition of SOURCE has it all!
I hope that you enjoy our last issue for 2009; that articles assist you in your business and that others inspire you.
Most businesses will be breathing a sigh of relief as we close off on 2009 and holding their breath for a more stable 2010. One thing's for sure - 2010 will be an exciting year for all South Africans!
Bring it on!
As always, your comments, thoughts & input are appreciated - mail to kim@ep.co.za
Happy Reading!
Kim Odell
Editor
RETRENCHMENT COUNSELLING
A critical ingredient in downsizing
Cost cutting in an economic downturn is often necessary to ensure a company's profitability and competitiveness. With the salaries' bill often being a company's single biggest expense, people are a prime target for cost reduction which has led to a global trend of downsizing. There is no easy way to conduct this retrenchment and as an employee there is no way to control it. However, as Sutton (2009) highlighted, it is often not WHAT is done but HOW it is done that can make all the difference in terms of how the individual copes with retrenchment. Continue reading here...
Employee Reward Strategy
Enhancing your investment in people
The Reward Consortium will, with our processes and products, help you to maximise your investment in people by encouraging them to understand, identify with and contribute directly to the achievement your business objectives, and then to recognise their contribution through an effective approach to reward. Continue reading here...
