Effective Discipline (A Management Tool)
Effective Discipline (A Management Tool)

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Effective Discipline (A Management Tool)


I'm running a two day course at the Johannesburg Chamber of Commerce on 2nd and 3rd November 2017 on Effective Discipline (A Management Tool)
This two day course is intended for all managers or supervisors who need to deal with poor performance or misconduct. It is also highly recommended for labour representatives, shop stewards and union officials and could also benefit legal practitioners needing a practical view of discipline to complement a strict legal perspective. 
Guides, checklists and role plays help make it easy for participants to put the knowledge and skills gained into practice.  
After completion of this course participants will be able to:
  • Distinguish between poor performance and misconduct
  • Distinguish between incapacity, incompetence and incompatibility
  • Identify and respond to different levels of performance
  • Counsel poor performers
  • Set, measure, monitor and review performance standards
  • Identify when poor performance becomes a category of misconduct
  • Investigate an alleged offence effectively, to collect the evidence
  • Distinguish between evidence and proof
  • Decide on discipline or alternative action to follow
  • Understand evaluate and use different types of evidence
  • Frame appropriate charges for a disciplinary hearing
  • Lead a case and present evidence
  • Follow and use the basic disciplinary hearing steps

Content includes 

Day 1

Distinguishing between poor performance and misconduct
Distinguishing between incapacity, incompetence and incompatibility
Identify and respond to different levels of performance
Counselling to address poor performance
Setting, measuring, monitoring and reviewing performance standards
Identifying when poor performance becomes a category of misconduct
Discipline defined and explained
Initiating disciplinary action for poor performance or misconduct
Legal and procedural requirements for discipline
Dismissal and alternatives for misconduct

Day 2

Practical problems implementing discipline
Categorising, evaluating and using different types of evidence
The burden of proof and balance of probability
Investigating an alleged offence effectively, collecting the evidence
The difference between evidence and proof required for a hearing
Evaluating evidence and witnesses' credibility
Deciding on disciplinary action or alternatives
Framing appropriate charges and initiating disciplinary action
Requirements for notifying employees of disciplinary action
Basic employee rights and legal requirements
The human and physical resources required when holding a hearing
Preparing, presenting and using evidence at a hearing
The basic disciplinary procedure and hearing steps


The cost for the course is R4200.00 per person.   
This includes full course notes, tea/coffee and lunches on both days.
Note: An Early Bird discount of 20% is offered if you book and pay at least seven (7) days prior to the course. 
The Early Bird price is R3360 per person.
 You can register delegates and make payments on the site.
Click here to book your seat
James van den Berg
We are running a one day Introduction to Successful Communication Course on the 1st November at the chamber.
This course is an ideal opportunity to brush-up on spoken and written communication skills which are essential for all businesses.

Effective Discipline (A Management Tool)

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