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Research indicates rapid Twitter, BBM growth


27 Oct 2011 11:03

In a new study entitled South African Social Media Landscape 2011 released yesterday, Wednesday, 26 October 2011, by Fuseware and World Wide Worx, key findings indicate that South Africans have embraced social media as a core pillar of internet activity in this country, along with email, news and banking.

MXit and Facebook lead the way in user numbers, Twitter has seen the most growth in social networking in the past year and BlackBerry Messenger is the fastest growing network in the second half of 2011.

"The question of how many South Africans use each of the major social networks comes up so often, it became a priority for us to pin down the numbers," says Michal Wronski, MD of information analysts Fuseware and co-author of the report. "The data was collected through a combination of the company's analysis of social network databases, information provided directly by social networks, and World Wide Worx's consumer market research."

Twitter growth driven by media, MXit more than just teens

An analysis of the Twitter usage database, in conjunction with the consumer market research, shows that there were 1.1-million Twitter users in South Africa in mid-2011. This is a 20-fold increase in a little more than a year.

"One of the drivers of growth of Twitter is the media's obsession with the network," says report co-author Arthur Goldstuck, MD of World Wide Worx. "Most radio and TV personalities with large audiences are engaged in intensive campaigns to drive their listeners and viewers to both Twitter and Facebook. The former, coming off a very low base, is therefore seeing the greatest growth."

As in the global environment, not all Twitter users are active users, with only 40% tweeting, but probably as many simply watching, following and using it as a breaking news service.

MXit remains the most popular social network in South Africa, with approximately 10-million active users. Its demographic mix runs counter to the popular media image of MXit as a teen-dominated environment. No less than 76% of the male user base of MXit and 73% of female users are aged 18 or over.

Facebook shows drop in activity, LinkedIn still grows

A surprising finding emerged from analysis of Facebook data. Of approximately 4.2-million Facebook users in South Africa by August 2011, only 3.2 million had visited the site in the year-to-date.

"This is partly a factor of many users moving on once the novelty of the site had worn off, as well as a result of the fickle nature of the youth market," says Wronski. "Once BBM picked up significant traction in private schools, for example, many teenagers who had previously flocked to Facebook opted for the messaging's greater immediacy."

While LinkedIn, aimed at professional users, also reached the 1.1-million mark, it came off a far higher base - but still saw 83% growth of South African users from 2010 to 2011. Of these, 112&npsp;000 or 10% are business owners.

Consumer research analysed in the report revealed that future intention of usage of most social networks is strongly related to age; the younger the user, the greater the intention of usage.

"This is only one of many micro-trends shaping social networking," says Goldstuck. "For example, MXit, Facebook and BBM statistics illustrate that as social networks become more mainstream, their penetration within all age ranges deepens. In turn, this will result in the continual flattening of the age curve as social networks mature."

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Research indicates rapid Twitter, BBM growth

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